Maintenance Plans
IT support for companies
Basic
300 EUR*1 rack server or maximum 5 virtual machines
- Maximum response time in the event of a critical failure 4h
- Remote assistance: YES
- Monitoring: YES
- Dedicated customer monitoring: NO
Standard
700 EUR*Up to 5 rack servers or maximum 10 virtual machines
- Maximum response time in the event of a critical failure 2h
- Remote assistance: YES
- Monitoring: YES
- Dedicated customer monitoring: YES
Premium
Individual*Individual customer needs
- Maximum response time in the event of a critical failure 1h
- Remote assistance: YES
- Monitoring: YES
- Dedicated customer monitoring: YES
* Prices are for informational purposes only and do not constitute an offer within the meaning of Article 66 of the Civil Code.
Our offer
Our company provides permanent, comprehensive IT services for large, medium and small enterprises. Your own IT department is very expensive and does not guarantee the appropriate level of services provided. By entrusting your IT infrastructure to our company, you entrust it to a reliable partner, gaining security, experience and strong business support.
Cost estimation
The cost of IT services depends on:
- the number of systems, subsystems, servers and services that are supported,
- existing solutions supporting the process of maintaining systems in continuous operation,
- technical condition of devices and IT infrastructure,
- number of changes and upgrades
Depending on the parameters of the service, the cost may range from 300 EUR to several or even several thousand RUR per month.
The process of starting cooperation within IT services
- Determining the terms of cooperation.
- Negotiation and signing of the Agreement.
- Systems analysis and audit of the client’s infrastructure.
- Documentation after the audit.
- Taking over the infrastructure to provide maintenance services.
- Implementation of 24/7 monitoring of the client’s infrastructure and other tools necessary to provide the maintenance service.
- Service support + systematic implementation of post-audit recommendations.
Cloud, containers, Linux…
…and beyond. We are flexible and eager to understand your needs.
Which system architecture to choose? Do we have to rely on major cloud providers?
Could my systems be more secure? When will we collide with the Andromeda Galaxy?
If something isn’t in our offer, it doesn’t mean we can’t do it!